Get to know us
NOVEL Val Vista FAQs
Curious about life at NOVEL Val Vista? Our FAQs cover everything from pet policies to parking, plus the details that make our community unique, like our thoughtful sustainability features, and the local charm that defines NOVEL Val Vista living.
General Community Information
Where is NOVEL Val Vista located?
NOVEL Val Vista is located at 1727 E. Pecos Road in Gilbert, Arizona, right in the heart of the East Valley. Our community sits just off Loop 202, offering quick access to Gilbert, Chandler, and the greater Phoenix area. It’s a convenient, accessible location near major shopping, dining, and entertainment.
What makes NOVEL Val Vista unique?
NOVEL Val Vista blends boutique, bohemian‑inspired design with modern amenities, creating a lifestyle rooted in creativity and comfort. Influenced by the artistic energy of Roosevelt Row, the community offers thoughtfully curated spaces, resort‑style features, and a vibrant atmosphere that appeals to residents seeking a stylish, connected living experience in Gilbert.
Floor Plans & Leasing
What floor plans do you offer?
We offer studio, one‑bedroom, and two‑bedroom apartments designed for flexible, modern living. Homes range from 467 to 1,254 square feet, giving you options whether you prefer a cozy layout or a spacious floor plan. Each apartment includes contemporary finishes and access to all community amenities.
How do I apply?
You can apply online anytime through our Lease Online page. The application process is simple, mobile‑friendly, and allows you to select your preferred floor plan, view current availability, and submit required information securely. Our leasing team is also available to help if you have questions along the way.
Is there currently a rent special?
Our leasing specials change throughout the year based on availability and demand. For the most accurate and up‑to‑date information, we recommend contacting our leasing office directly. They can share current promotions, pricing details, and any incentives available for new residents.
What is the minimum lease term?
NOVEL Val Vista currently offers lease terms starting at 6 months. However, promotional offers apply to lease terms of 15 months or greater. Our team can walk you through the details and help you choose the option that best fits your plans.
Tours & Contact
How can I schedule a tour?
You can schedule a tour directly through the Schedule a Tour link on our website or by calling our leasing team at (602) 610‑0301. We offer flexible tour times so you can explore the community, amenities, and available apartment homes at your convenience.
Do you offer virtual tours?
Yes - we offer virtual tours so you can explore NOVEL Val Vista from anywhere (view here). These tours provide a detailed look at our floor plans, amenities, and community spaces, making it easy to get a feel for the lifestyle before visiting in person.
Amenities
What amenities does NOVEL Val Vista offer?
Residents enjoy a curated mix of resort‑style amenities, including a pool and spa with cabanas, a bohemian‑inspired lobby lounge called The Market, a premier fitness club with an outdoor lawn known as The Retreat, shaded outdoor workspaces, a pet park and scrub suite, a hidden game room, and The Attico, our Italian‑inspired sky lounge.
Is NOVEL Val Vista pet‑friendly?
Yes - NOVEL Val Vista is a pet‑friendly Gilbert apartment community with amenities designed for your pets, including a shaded dog park and a convenient pet wash area. For details on pet fees and breed guidelines, please refer to the fee guide on our Floor Plans page.
Do you have parking available?
We offer both covered and garage parking options for residents. Pricing and availability vary, and full details can be found in the fee guide on our Floor Plans page. Our parking options make it easy to keep your vehicle shaded year-round.
Neighborhood & Location
What is nearby?
NOVEL Val Vista is located near SanTan Village, one of the East Valley’s most popular destinations for shopping, dining, and entertainment. With quick access to Loop 202, you’re minutes from Gilbert’s lively downtown, local restaurants, outdoor recreation, and major employers throughout the Phoenix metro area.
Resident Services
Is there a resident portal?
Yes - our Resident Portal allows you to make payments, submit service requests, and stay connected with community updates. It’s designed to make everyday living simple and convenient for NOVEL Val Vista residents.
Do you host resident events?
We offer a regular schedule of resident events that help build community and create opportunities to meet neighbors. From social gatherings to seasonal activities, our events are designed to enhance your living experience and make NOVEL Val Vista feel like home.
Maintenance & Utilities
How do I submit a maintenance request?
Maintenance requests can be submitted quickly through the Resident Portal. Our service team responds promptly and works to resolve issues efficiently, ensuring your home stays comfortable and well‑maintained.
What utilities are included?
Utility details and associated fees are outlined in the fee guide on our Floor Plans page. This guide provides a clear breakdown of what is included and what is billed separately, helping you understand your monthly costs before you move in.
Move‑In Information
Do you offer furnished apartments?
We do not offer furnished apartments at this time. However, our spacious layouts and modern finishes make it easy to create a personalized home that fits your style.
Is renters insurance required?
Yes - third‑party renters insurance is required for all residents. Our leasing team can provide guidance on coverage requirements and help you understand what to include in your policy.
